How Do I Connect with Rally?

Updated 2 months ago by Jaala

Overview

Below is a guide on how to connect your Rally (CA Agile Central) account to GitPrime. Rally integrations work with the Work Log report to simultaneously display commit, PR and Rally ticket data.

We strongly recommend you use a service account to create this Integration. Please see this help document for instructions to create a service account and read more about why service accounts are important here.

How do I connect with Rally? 

Step 1: Starting on your GitPrime Home page go to the left navigation bar. At the bottom go to Settings then select Integrations

Step 2: On the Integrations page, click on Add Integration.

Step 3: On the following page select CA Agile Central from the Integration Provider list and click Next.

Step 4: In this next step you can choose one of two ways to connect your Rally account. Choose the connection that works best for you. 

A.)Username/Password - Input your Rally credentials and click Test connection.

If the connection was successful you will see the following message:

If the connection was unsuccessful the following message will appear. Double check your credentials and try again. 

B.)Access Token - You can also connect via an Access Token. On the Access Token tab input your access token and click Test connection. For more information on where to create an access token in Rally, see CA Technologies’ support document, How to create an API key.

If the connection was successful you will see the following message:

If the connection was unsuccessful the following message will appear. Double check your access token and try again. 

Step 5: Once you have successfully connected to your Rally account, click Next.

Step 6: On the next screen you will be selecting the services you want turned on for this Integration. For Rally, ticket services is your only option. Ensure the ticket service is “On” and click Next.

Step 7: Name your Integration so you can identify the account you connected with. In this example we named it “Org’s Rally”. Click Create.

Step 8: You have successfully created a new CA Agile Central Integration.

Step 9: Begin importing the projects you want to track in your reports by toggling the Import button to "on" for each project. By default all projects are set to import "off".

Step 10: In addition to importing your projects here, you can also perform the following action on this Integration.

A. Auto Import all project - Turning this "on" will auto import all projects and will continue to import new projects if applicable.

B. Pause all imports - This will not remove existing data, rather it will keep new data from being imported.

C. Refresh - This button will refresh all ticket projects and discover any new projects that may not be displayed already in your Project list.

D. Settings - Click Settings to pause or turn off ticket ingestion. Toggling Ticket Services to "off" will remove all data associated with this Integration. Pausing this service will pause ingestion of new data.

Step 11: You can see and manage your imported Rally projects by going to Settings > Ticket Projects. To learn more about managing your Projects see Managing Ticket Projects. To learn more about managing your new Integration settings, see Managing Integrations.

Still having issues connecting your account? Email us at support@gitprime.com or click on the chat icon in the bottom right corner of your screen.


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